Part 6
A soft answer turns away wrath, but harsh words cause quarrels.
King Solomon
Wise leaders know that conflicts between people are natural. They arise in all relationships. To think differently is healthy. No one has by himself all the truth.
If we show that we really are listening, asking questions, trying to understand others’ standpoints and reasons, we will probably come closer to a solution. With a soft answer, we can help resolve these differences of opinion.
Solomon also says: “Everyone enjoys giving good advice, and how wonderful it is to be able to say the right thing at the right time!”
Wise leaders carefully consider when, where and how they are most likely to get a good response in supporting people with feedback. When someone’s action or behavior does not work as can be expected, wise leaders give feedback between four eyes in close connection with the situation or event. They support and strengthen the person through being calm, patient, specific, and constructive.
Praise is one of the best forms of feedback. When we as humans get encouragement and feel secure, we open up for development and growth. In such a climate, it will be a natural part of our daily work to provide and receive feedback.
A wise leader’s objective is to ensure their employee’s success. They feel a personal satisfaction to see others develop and grow to reach common and individual objectives.
They are building long-term, trusting, and positive relations for mutual development and success. Their mission is value based, to be part of and create a better world.
To summarize this week
To become a wiser leader:
• Make people in your environment feel valuable, motivated, and respected
• Focus on the good of your people and develop their strengths and potential
• Be aware of the power that words have and use your language with care always focusing on the positive and constructive
• Be authentic, honest and straightforward in your communication
• Praise and compliment often from a genuine and honest point of view
• Take active part of the experience of others
• Be a good and more active listener with the intent to first understand, then to be understood
• Create more of a dialogue with people in your surroundings – ask many questions
• When you give feedback, first carefully consider how to best express your thoughts, then choose the right moment
• Be open, transparent and sensitive to criticism – there is always something to learn!
• See conflicts as a natural part of all relationships
• Seek to understand others point of view by asking sincere questions
• Cultivate a genuine love for people building long-term, trusting, and positive relations for mutual development and success
About “The Key Leadership Principles”
This weeks Key Leadership Principle is “Lead through building relationships”.
I will write one thought for every day during this week and then give you the opportunity to reflect on some important questions on how to Lead through building relationships the following week.
This is the format I will use to inspire your learning, releasing your talent and potential. My hope is that you will come along with your thoughts along the way.
I wish you the best in your life and leadership,
Per Winblad